Milestone & Hikvision Plugin 1.0.5.6 Software Description: Plugins for Milestone XProtect Version 1.0.5.6 Software. Click the below link to access and download the latest Apple Mac plugins & software: Overseas website (China) HikVision plugins for Apple Mac / Safari European Portal: Mac Plugin: Web video component for Mac OSX IVMS-4200 (choose the latest version for Macs) IVMS-4200 Video Management Software. The Live view failed message shows up with a grey screen, and there's a button do download the plugin as shown in the picture below. Just download the plugin and install it on your computer. Reload the page (Press F5) and check if the problem is gone. Reload the page (Press F5) and check if the problem is gone.
When you are trying to have access to a Hikvision IP camera or DVR/NVR you’ll stumble upon the message: “Please click here to download and install the plug-in. Close the browser when installing the plugin”. This plugin needs to be installed in order to view your Hikvision CCTV system.
The issue is that even if you install the plugin the message will still show up and bother you every time you need to access your Hikvision IP camera/NVR/DVR. The plugin is installed but looks like something went wrong because the message keeps asking to install the plug-in again and again: “close the browser when installing the plug-in”.
This issue plug-in with the Hikvision DVRs, NVRs, and IP cameras is related to the compatibility mode on Internet Explorer (IE). All you have to do is to configure IE and the error will go away.
If you have an issue with certain browsers, take a look at the links below as well.
How to fix: “Please click here to download and install the plug-in”
The web component plugin is used by the Hikvsion to show the live image of the cameras and to playback as well. If you don’t install it correctly, you can see the cameras (image fail) and you can’t playback either. Other functions may be disabled such as when you save the settings, they’ll not be applied.
Step 1. Go to the Tools section of the IE and click Compatibility View Settings. (If you don’t see the Tools tab on the top, click the ALT key on the keyboard and it will show up).
Step 2. On the next window the recorder’s IP address (or the ddns) and click Add. The same procedure is you have an IP camera or an NVR.
Step 3. Go again to the Tools tab and this time click Internet Options. Step 4. Open up the Security Tab and click on Trusted sites.
Step 5. Type the IP address of the device and click Add. Make sure the “Require server verification” box is unchecked.
When these two steps are completed the aforementioned issue will be solved permanently. Next time you open up Internet Explorer and try to see the cameras, you won’t see the annoying message “Please click here to download and install the plug-in”.
If for some reason you’re asked again to install the plugin, do the following:
- Restart your laptop of computer
- Update the firmware on the recorder (NVR, DVR) or the IP camera. Some Hikvison units run an updated firmware that doesn’t allow the plug-in to be installed correctly.
- Uninstall any remnant Hikvision plugins you may have installed previously. Go to Control Panel > Programs > Uninstall a program and remove from the application list the one called “webcomponents”. That’s the name for the Hikvsion plugin. Have it uninstalled and go through the previous steps to install the plugin again.
Many users want to view their Hikvision cameras or access the DVR/NVR using Google Chrome. What plugin to install on Chrome? How to see a Hikvision camera or NVR using Chrome? Since Hikvision cannot be accessed directly using Google Chrome, you need to do a few tricks. In this step-by-step guide we will show how to access a Hikvision device (IP camera, NVR, DVR) using Google Chrome.
And let’s face it, Chrome is better and faster than Internet Explorer. The Hikvision experience will be much more comfortable and smoother if you’re using the Chrome browser. You’ll be able to see the live feed, playback, modify the settings, etc. If you think Mozilla Firefox is better, read the instructions in this link.
How to access a Hikvision device in Chrome?
To view your device using the Chrome browser, you must add the IE tab extension to Google Chrome.
Step 1. Open a new tab and click Apps at the top right corner. Or you can type this into your Chrome browser URL box: chrome://apps/.
Step 2. Once you go to your Apps section, from there you click on Web Store (it will bring you to the Chrome apps).
Step 3. Now that the Chrome app store is open, search for “IE Tab” in the search bar (as shown below in the picture below). This extension will let you access the Hikvision devices from Chrome.
Step 4. Click on “Add to Chrome” for the “IE Tab” extension (Chrome app).
Step 5. Once that has clicked, a download file will show up at the bottom of the page. Click the file and then hit “Run” when prompted. In other words, you need to install this extension/app.
Step 6. Now you will have an icon to the far right of the address bar. Click on the icon (which looks like the letter “e”).
Step 7. After this you’ll have a new address bar on your browser. Type in your device’s IP address into it (on the second url bar, the one with the Internet Explorer logo). You can type the IP address or the DDNS of Hikvision NVR, DVR, or even a single IP camera. For example: http://192.168.1.100 or http://myaddress.myddns.com.
Step 8. Log in with your username and password. And you’ll be able to see the live view and the rest of the settings of your Hikvision CCTV device. Note: Install any plugins, if the browser asks you to.